Many times after a successful restorative justice intervention or after a successful mediation the principal facilitator feels that even though the issue has been resolved, and everyone is relieved the process is over, there is still something missing for one or more of the participants. Even though the dispute or conflict is over it feels as if the participants are still stuck in place and struggling with what to do next. Sometimes it seems like everyone is saying to themselves, “I’m glad that’s over, but what is next”. They have the answer to that question in the back of their mind but they cannot retrieve it and often if they could retrieve it they might not give themselves permission to use it. This is where the technique of Behavioral Transition can be extremely useful.
There are three parties to all disputes; to all bullying, harassment and other disputes, and conflicts. The three parties can be roughly labeled as 1) the offender, 2) the target, and 3) the bystanders or supporters. All three groups need to be addressed if the process is to be successful. Part of that restorative justice process should have behavioral transition as part of the things address with each group. 4Civility training and certification in Behavioral Transition provides the participant the tools needed to assist the members of each of the three groups to begin to take the important next steps in their lives and begin to deal with the conflict in positive, personally defined action steps.